Need Help?

Each person who seeks assistance begins the process by coming to our office to fill out an application. They must bring with them:

  • Photo identification
  • Social security card
  • Proof of income for the last 30 days (this includes disability, unemployment, food stamps and social security) for all persons living in the household
  • Receipts for bills that have been paid, and/or major purchases made with the income
  • The termination or eviction/foreclosure notice (when applicable)
  • The bill they are requesting help with

The director of our Emergency Assistance Program then interviews the client to assess how to best serve them. Work history and spending habits are reviewed, along with other behaviors. During the application and interview process, we ask pertinent questions to establish spending habits, work histories, and circumstances that have put clients in their current situations. If needed, we also make referrals to other agencies that may provide additional resources we do not offer, such as the Virginia Legal Aid Society for consulting on legal issues. We strive to guide the applicant towards a path of self sufficiency.